Terms of Service — Sitelens

These Terms of Service ("Terms") govern your access to and use of the Sitelens platform (the "Platform") operated by NextClick Technologies ABN [insert ABN] ("we", "us"). By using the Platform you agree to these Terms. If you do not agree, do not use the Platform.

1. The service

The Platform analyses publicly accessible websites and produces advisory reports covering categories including SEO, performance, security, accessibility, and conversion. Reports are for information and advisory purposes only. They do not constitute legal, technical, or security advice.

The Platform uses automated checks and AI-generated narrative. Results reflect the publicly accessible state of a website at the time of analysis and may not capture all relevant factors. We do not guarantee the accuracy, completeness, or fitness for purpose of any report.

2. Eligibility and account

You must be at least 18 years old and capable of forming a legally binding contract under Australian law to use the Platform. If you use the Platform on behalf of a business, you represent that you have authority to bind that business to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at legal@nextclicktechnologies.online if you suspect unauthorised access.

3. Authorised use — you must own or have permission to audit the website

By submitting a URL for analysis, you confirm that you are the owner of that website or have explicit authorisation from the owner to conduct an automated review of it.

The Platform fetches publicly accessible content from the URL you submit. You must not use the Platform to audit websites you do not own or are not authorised to test. Doing so may constitute unauthorised access to a computer system under the Criminal Code Act 1995 (Cth) and other applicable laws, and will result in immediate account termination.

You must not use the Platform to:

Conduct reconnaissance on websites you do not own or control
Circumvent security measures on third-party systems
Automate bulk scans of websites belonging to others
Resell raw audit data without our written consent
Attempt to reverse engineer, overload, or interfere with the Platform

4. Subscription plans and billing

The Platform is offered on a subscription basis across multiple tiers (Basic, Business, Agency) at the prices published on the Pricing page. A 7-day free trial is available on paid plans for new subscribers.

Subscriptions renew automatically at the end of each billing period (monthly or annually) unless cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period and no partial refunds are issued for unused time.

Annual subscriptions are billed upfront for 12 months. A pro-rated refund may be issued within 14 days of the annual renewal date at our discretion.

We reserve the right to change pricing on 30 days' notice to registered users. Continued use after the notice period constitutes acceptance of the new pricing.

5. Free tier and anonymous scans

Anonymous scans (without an account) are rate-limited per IP address. Free account scans are rate-limited per account and per domain. We reserve the right to adjust these limits at any time. Reports generated on the free tier may show partial findings; full detail is available on paid plans.

6. Intellectual property

The Platform, its code, design, and underlying audit logic are owned by NextClick Technologies and protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Platform without our written consent.

Your audit reports are yours. You may use, share, and distribute them freely. We retain a non-exclusive licence to use aggregated, anonymised audit statistics (e.g., average scores by industry) for product improvement and marketing.

7. AI-generated content

The executive narrative sections of reports are generated by Google Gemini and may contain errors, omissions, or outdated information. AI-generated content is clearly labelled in the report. You should verify any AI-generated finding before acting on it commercially or sharing it with clients as a definitive assessment.

8. Limitation of liability

To the maximum extent permitted by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)):

The Platform is provided "as is" without warranties of any kind, express or implied, including warranties of accuracy, fitness for purpose, or non-infringement.
We are not liable for any indirect, consequential, special, or incidental loss or damage arising from your use of the Platform or reliance on any report, including loss of revenue, profit, or data.
Our total liability to you in respect of any claim arising under or in connection with these Terms is limited to the amount you paid us in the 3 months preceding the claim.

Nothing in these Terms limits any right you may have under the Australian Consumer Law that cannot be excluded by agreement, including consumer guarantees.

9. Indemnity

You indemnify and hold harmless NextClick Technologies and its officers, employees, and agents from any claim, loss, damage, cost, or expense (including legal fees) arising from: (a) your breach of these Terms; (b) your use of the Platform in violation of any law; or (c) any audit you conduct without authorisation from the target website's owner.

10. Third-party services

The Platform integrates with third-party services (Supabase, Resend, Google AI, OAuth providers). Your use of those services is governed by their respective terms. We are not responsible for the availability or conduct of third-party services.

11. Termination

We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent conduct, or if we are required to do so by law. You may close your account at any time from your account settings.

On termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive (including intellectual property, limitation of liability, and indemnity) will continue to apply.

12. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales for any dispute arising under these Terms.

We encourage you to contact us first at legal@nextclicktechnologies.online before commencing any legal proceedings. We will endeavour to resolve disputes in good faith within 14 days.

13. Changes to these Terms

We may update these Terms from time to time. We will notify registered users by email at least 14 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

14. Contact

Legal enquiries: legal@nextclicktechnologies.online

NextClick Technologies
Australia