Help centre

How the engine works, how scoring is calculated, and answers to common questions.

Category weightings

Search Visibility

How discoverable the site is in search.

15%
Performance

Speed, weight and delivery efficiency.

20%
Security

Encryption, headers and hardening.

20%
Accessibility

WCAG alignment and inclusive design.

10%
Mobile Experience

Responsiveness and touch usability.

5%
User Experience

Navigation, clarity and structure.

10%
Content Quality

Messaging, depth and readability.

10%
Business Trust

Credibility and compliance signals.

5%
Conversion

Lead capture and commercial intent.

5%

Grade bands

A+ / A
90-100

Best practice. Maintain and monitor.

B / C
70-89

Solid foundation with clear upside.

D / F
0-69

Material issues likely costing enquiries.

Frequently asked questions

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